State Farm® Insurance Agent Andrew Evans
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elliott Mills
September 5, 2024
"Andrew is an excellent agent. HIGHLY recommended. He has a very well trained team as well. A+++"
sarah harrison
September 5, 2024
"My experience working with Joe was excellent! He was extremely helpful by getting me the best deal possible and was able to help me save a lot on my auto insurance!! Would highly recommend working with him!!"
Riley McDonald
August 27, 2024
"Very responsive and easy to work with. I’ve had a great experience here."
"Thank you, Riley! I'm glad we were able to help with your insurance needs. -- Andrew"
Brent Spille
August 23, 2024
"Phenomenal service, great people. Couldn’t have had a better experience."
"Thanks, Brent! We're glad you're pleased with our service. -- Andrew"
Darlene Gearhart
August 16, 2024
"The office staff are easy to work with. Joe and Andrew saved me money when I switched insurance companies. I was able to use that savings on health insurance. I’m glad that I switched!"
"Thank you, Darlene! We love when we can help folks save money on auto insurance. -- Andrew "
Kathie Blevins
June 6, 2024
"Charged for a period of time after I had canceled. Refunded half the amount and it's taking forever to receive it. I would never recommend this office."
"Kathie, I will not share details of your experience with my office publicly out of respect for your privacy, but we have certainly had a plethora of conversations the last several weeks and we are simply at a loss as to how we can better articulate what has transpired. However, what you are stating is simply not true. I obviously have no control of the timing of your refund check arriving and I apologize if you feel that the length of time that has passed has been unreasonable. My office has been extremely patient and accommodating in answering your questions over the last several weeks. I stand by the fact that I am happy to meet in-person or via phone at any point to provide any additional clarity. -- Andrew "
Daniel Udekwe
May 23, 2024
"Super helpful! I highly recommend"
"Thank you, Daniel! -- Andrew"
Randy Tillman
February 16, 2024
"I don't agree with the 5 weeks to reimburse for the towing, but otherwise awesome customer service!"
"Thank you for the comment regarding our customer service! I think it's fair to say what you experienced with your tow was a little out of the norm. For whatever reason, the tow company you dealt with would not accept a payment from us directly that we could have issued nearly immediately. That put us in a position where we needed to submit your request for reimbursement to claims. We are always happy to provide recommendations for tow companies that work with us on payment in the future so this doesn't occur. We appreciate your business and the review, Randy! - Andrew"
Meagan Diffenderfer
February 7, 2024
"The staff is by far the kindest and most helpful. They always answer my question with detail and they do their very best to make sure that I have the best rates on all of my policies!!! Y’all rock!"
"Thank you, Meagan! We sincerely appreciate you. — Andrew "
H Carter
February 7, 2024
"Great company have gotten tons of help from them, love the texting option for people who don’t want tot all on the phone"
"We love the texting feature too! You are welcome to text, call, e-mail, or some by our office and we can service you just the same. Thank you for your review! — Andrew "
Chandra Nichole
February 6, 2024
"My experience with Andrew was amazing! Not only did he help me save money on my insurance but he helped set up life insurance AND auto insurance cheaper than what I was paying!!! I highly recommend."
"Our office is passionate about helping customers with multiple needs, but especially life insurance. I am so glad you were able to get auto insurance + life insurance for less than what you were paying your previous carrier. So glad you are with us, Chandra! — Andrew"
Dora Linkous
January 25, 2024
"Best customer service I've had in a very long time if not ever. Very pleased. Thank You Austin."
"Thank you, Dora! We are very fortunate to have Austin and we sincerely appreciate you all giving us a shot. — Andrew "
David Honaker
January 10, 2024
"A great Insurance agent, and an even greater person!"
"Back at you, David! Thank you! "
Rashon
December 21, 2023
"Andrew is helpful and quick to respond. Statefarm has been good the past 4 years (although I have yet to have any claims)."
"Thank you, Rashon! I assure you that we'll be here if you ever do have a claim, but we hope you don't. -- Andrew "
TJ Snyder
December 21, 2023
"Austin provided me with excellent service and was extremely knowledgeable."
"Austin is great! Thank you, TJ. -- Andrew"
Stephen Cordell (Steve)
December 18, 2023
"Andrew and his team are the BEST in town. Anytime I call, I am always met with professionalism and speedy quick service! They are locally owned and operated also, it always feels good supporting small business owners."
"We appreciate it, Steve! -- Andrew"
MIKE DANGERFIELD
November 20, 2023
"Very professional office. Austin saved me money with a better policy than I had before! Austin and Evan have got it together."
"Thank you, Mike! We pride ourselves on professionalism and I am glad we have met your expectations with regards to your auto insurance."
Krista Johnson
November 17, 2023
"The office is very knowledgeable, and explains things so you understand. Highly recommend"
"Thank you so much, Krista! We do pride ourselves on being knowledgeable regarding the needs of our customers. -- Andrew"
justin whitlock
November 14, 2023
"Andrew Evans is the best insurance agent in the business"
"Thank you so much, Justin! Really appreciate you saying that. -- Andrew "
Dan Milloy
November 2, 2023
"From Day 1 Andrew and his office were very helpful in setting me up with the right coverage for me. When I had an accident recently he and staff were tremendous! Thank you for everything. Highly recommend them!"
"Thank you so much, Dan! We do sincerely care about every single one of our customers. Thanks so much for trusting us with your insurance needs and go Panthers! — Andrew "
Brandon Saunders
October 4, 2023
"The best insurance guy around, super nice, and will work with you and is understanding"
"I can’t tell you how much we appreciate you, Brandon! Thank you for your continued trust. — Andrew "
Alex Forester
September 27, 2023
"Andrew and his team make it easy to get all your insurance needs. Very on the ball with prompt sevice no need waiting around on anyone else I’ll guarantee no other agency will provide you better. They were expedient in response to my needs. Very helpful and friendly. Highly recommend. Locally owned and operated is a nice touch too."
"Thank you, Alex! - Andrew"
Andrea Wine
September 1, 2023
"My roommate and I switched to State Farm because the rate was a lot lower than any other insurance we checked and we got to bundle it with our renters insurance. Austin is great to work with and has open communication about anything I have questions about. The app is super handy also!"
"Thank you, Andrea! Austin is one of our more tenured team members and I'm glad you had a great experience. -- Andrew"
Dana Kinkopf
July 28, 2023
"Very helpful and she called me back very professional thank you"
"Thank you for the kind review, Dana! -- Andrew"
Alan Dunson
July 27, 2023
"Tremendously efficient & friendly staff!"
"Thank you for the kind words, Alan! Go Hokies! -- Andrew"